FAQ's

Gift Vouchers

If you can't decide what to choose for that special person from our website, a Dust'n'Boots gift voucher may be the way to go! Either call us on 02 6729 5730 or simply provide your name, the recipients name, their address and value of gift voucher as well as payment details on the manual order form and we'll send a gift voucher to the amount specified, with a catalogue to your chosen destination.

Embroidery

Dust'N'Boots embroiders corporate wear for many organisations as well as the individual. We will need your logo supplied in a jpg format in order for us to quote. From 10 shirts to 1000, we can take care of your embroidery needs be it company logos and/or staff name and delivered directly to your door.

If you require either of these services, please call 02 6729 5730 or email sales@dustnboots.com . We are always happy to send out samples for product assurance with sizing and colours (particularly if we are assisting you with embroidery needs, please refer to sample information below) Please fill out an embroidery form which can be downloaded from our Forms page.

Please order 5-6 weeks before embroidered shirts are needed.

Postage

Postage within Australia

1 to 2 items

$ 10.00

3 to 4 items

$ 15.00

5 to 10 items

$ 20.00

Over 10 items

POA

 

 

Orders are dispatched daily from our Head Quarter, any orders received after 4pm AEST would be fulfilled and ready for delivery the next business day. 

Samples

We are always happy to send out samples for product assurance with sizing and colours (particularly if we are assisting you with embroidery needs) however due to rising postage costs, postage wil be charged on sample shirts. Your credit card will be charged at the full price including postage. Once sample shirts are returned in original condition and packaging within 14 days, your credit card will be refunded at the cost of the shirts excluding postage costs.

 

Import Duties & Taxes

Prices featured on the website do not include additional charges such as import duties and taxes imposed by your importing country.  These charges are the responsibility of the customer.  For further details on these charges, please contact your local Customs Department.

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